A locally-owned cleaning team built on craft and consistency.
Fresh Feel Cleaning was founded in 2023 in East Austin with a simple goal: build the cleaning company we’d want to hire ourselves. That meant W-2 employees instead of churn-and-burn subcontractors, written standards instead of vibes, and a real human on the phone when something needs to be fixed.
W-2 employees, not subcontractors
Uniformed, supervised, insured and background-checked
Built to be the cleaner we’d want to hire.
Most complaints about cleaning companies are not about cleaning. They are about a different stranger showing up each week, an hourly bill that grows, a quote that changes on the day, or nobody answering when something goes wrong. We built this company around removing those four things specifically.
So the scope is written down and sent to you before the first visit. The price is flat and agreed in advance — if the job turns out bigger than described, we call you rather than invoice you. Recurring clients keep the same team, because a crew that already knows your home does better work than one meeting it for the first time.
Everyone who enters your space is a W-2 employee, not a subcontractor: background-checked and reference-verified before their first solo visit, uniformed, badged, and covered by our liability and workers’ compensation policies rather than their own. If something is not right, you have 24 hours to say so and we come back at no charge.
We are still building our review base in Austin — which is exactly why the guarantee is written down instead of implied. Ask us for the insurance certificate or the full checklist before you book anything; we will send both.
Four commitments we won’t compromise on.
People over process
W-2 employees on payroll, not subcontractors paid per job. People who are properly employed take better care of your space.
Documented standards
Every clean follows a written checklist. Every site has a defined scope. Nothing is left to memory.
Safer-for-everyone products
EPA Safer Choice products by default. Hospital-grade disinfectants where it matters.
Audited quality
Every visit is checked against the written scope, and we ask you directly after the first clean. We would rather hear that something was off than have you quietly leave.
No reviews yet — so here’s something better
Don’t take our word for it. Ask for the paperwork.
We’re new in Austin, so we don’t have a pile of reviews for you to read — and we’re not going to invent any. What we do have is documentation, and documentation is the stronger proof anyway: a star rating is someone’s opinion, an insurance certificate is a fact you can verify this afternoon.
Every one of them is something we’ll hand over before you commit to anything. If a cleaning company won’t do that, it’s worth asking why.
The people who show up
Uniformed, badged and background-checked before their first solo visit
Ask to speak to someone we’ve cleaned for
We don’t have public reviews yet, but we do have clients. Ask and we’ll connect you with one who agreed to take the call — before you book anything.
Ask for the insurance certificate
We’ll email the $2M certificate of insurance, naming you, your HOA or your property manager. Most cleaners will not do this. Check ours.
Ask for the checklist before you commit
You get the written 60-point, room-by-room scope up front, so “done” means the same thing to both of us and nothing rests on memory.
Ask what happens if we break something
You hear it from us the same day, with a photo — you should never discover damage yourself. Our liability policy covers it, not you and not an argument. Report anything within 48 hours.
Ask us for any of the four. One phone call, no obligation, nothing to sign — and you’ll know more about us than most people know about the cleaner they hired.
(801) 702-6247
Ready to work with a team that cares?
Get a transparent, no-pressure quote — and meet your dedicated crew.